She should be able to get back to you by end of day.". 14) Mention what are some key aspects or tips a good receptionist should remember? Do they have skill at rescheduling calls? I would implement further actions to improve the situation. 19) How can you stand out as a better receptionist? A knowledge of spreadsheet, graphic system, accounting software, basic desktop and MS office operating skill will be helpful to the receptionist. I am fresher candidate for receptionist role. Do you have an interview for a receptionist job coming up? Do they voice positivity about working in an office environment? Am very overwhelmed about your app. Receptionist Sample Interview Questions As you no doubt know, receptionists are the lifeblood of any organization. *Indeed provides this information as a courtesy to users of this site. Not only what you say at a receptionist job interview, but how you say it, can sway the hiring manager's decision in your favor. The goal is to find out what software the candidate is familiar with. Required fields are marked *, Thanks alot, am sure this will of help. The receptionist at a law firm is exposed to various types of people and responsibilities while on the job. Please note that we are not your career or legal advisor, and none of the information provided herein guarantees a job offer. To coordinate group meetings my approach would be. Do they have enough experience as a speed typer? I will rate 10 out of 10 if the importance of a receptionist is considered. And it would help any receptionis. What to look for in an answer: "I make sure that when people come to my desk I do not give out information to people unless they are supposed to know it. Receptionist Interview Questions Receptionists are responsible to make a positive first impression with a company’s external contacts while handling the front lines of its communication. Prior Study of the Organization: If a person wants to be at the forefront in the job running at the time … Will they bring good qualities to your office environment. Every interview you conduct provides an opportunity to improve your interview skills. Do they have good ideas about how to add to the culture of the company? Therefore, it is important to represent the company's values and culture from the first contact with that customer. You’re more than likely going to have to face your fair share of traditional questions that address those hard skills we talked about above. 7) Explain what will be your approach to co-ordinate group meetings? Your email address will not be published. Do you have experience with multi-line phone lines? 4) List out the Key Performance Objectives of a Receptionist? A receptionist’s work becomes meaningful when it provides excellent customer service and present a positive face of the company. 9)Are you familiar with the EPABX and VOIP? Maintain … very good explanation & answer thanks, team. It’s awesome …. I would feel uncomfortable, but without seeing as a personal affair, I would ask for clarification to a co-worker and own the problem. I applied in-person. Do you have experience with multi-line phone lines? Dress as if it were an in-person receptionist job interview. This is a fairly straightforward yes/no question. Receptionist Interview Questions. ), EPABX: It is a multiline telephone exchange system, Always answer the phone with a welcome or an appropriate greeting, Before transferring the call ask for the caller’s name, Announce the caller by name to the person to whom you are transferring the call, Before putting someone on hold, always ask, To take or note down a message, keep a scratch pad on your desk, Ask managers if they prefer receiving calls in voice mail or getting a written message, Receptionists only copy and file records and documents, The administrative assistant role includes Drafting routine memos, billing, and editing company correspondence to ensure that they are in order. Top 6 Spa Receptionist Job Interview Questions & Answers 2020. As a receptionist, the most important skill is to be comfortable with meeting and interacting people from diverse backgrounds. Challenges receptionist might face over time include. Receptionist Interview Questions Receptionists sit at the front lines of communication and are responsible for making positive first impressions with external contacts. 8) Explain how can you handle annoyed visitors or clienteles? To handle annoyed visitors or clienteles, instead of arguing with client. Even typical receptionist interview questions aren’t easy to answer if you are ill-prepared. Do you enjoy interacting with the public? TIP #1 – During the Hotel Receptionist/Front Desk interview, demonstrate you have outstanding customer service capabilities. Be prepared for a hypothetical interview question that assesses your ability to decide which tasks to carry out first whilst in this role. Job growth for these folks is expected to be 10 The goal is to make sure the receptionist has good skills at managing people on the phone. Learn about interview questions and interview process for 873 companies. When interviewing for a receptionist position, you really want to do everything you can to let the interviewer get a sense of your responsible nature and friendly demeanor.While you should always be prepared for common job interview questions, there are receptionist-specific questions that you’ll want to make sure you have practiced before hand. With an additional 31 professionally written interview answer examples. … They often are the first faces customers see, and they keep offices operating smoothly by answering phones, providing information and performing administrative tasks such as filing and handling mail. So that you can find out the answer or can direct to the right person. TIP #4 – Confidentiality, GDPR best practices and also following rules, procedures/medical centre protocol are all competencies that will be assessed during the Medical Receptionist interview. It very helpful. Click the button to start applying for Receptionist Jobs. I keep a professional and cordial, but firm demeanor at all times.". Considering the nature of their job, Receptionists should be highly customer-oriented and … TIP #2 – Give examples during yourinterview of where you have been flexible in a work-related role. 15) Explain what is the difference between a receptionist and an administrative assistant? Very good question and their answer and helpful for me . ... and highlight your key duties, like you were handling the front desk, talked to customers, schedule meetings, handled phone … 10) Explain what would you do when a client or visitor ask you a question that you don’t have the answer? Your email address will not be published. I have a basic computer knowledge . Find someone to take the desk for breaks, meetings, etc. ADO.NET Entity Framework Interview Questions, Microsoft OFFICE :- More Interview Questions, Equity Trading & Dealer Interview Questions, Computer System Analyst (Software) Interview Questions, DATA ANALYTICS :- More Interview Questions, Oracle Warehouse Builder Interview Questions, Business Intelligence :- More Interview Quetions, Administrative Assistant Resume & Cover Letter, Manufacturing Production Interview Questions, Top 19 Receptionist Interview Questions & Answers, How to Write a COVER Letter with Sample Format Examples Template, 50 Most Common Interview Questions & Answers in HR round, Top 17 Office Clerk Interview Questions & Answers, AP Govt Jobs (Latest) Notifications & Alerts, https://career.guru99.com/wp-content/uploads/2016/01/ID-100109221.jpg, https://career.guru99.com/wp-content/uploads/2013/08/logo-300x137.png. I want to be a source of clarity, precision and evenness in the office. I have not fluently in english. 5) Mention what makes a receptionist’s work meaningful? 6) Mention what are the basic office equipment can you operate? What to look for in an answer: "A receptionist is the first face that most people see when they enter an office. Also, they have to do buying supplies, doing basic bookkeeping and managing the office’s supplies if applicable, In some cases a certificate of secretarial skills is required, specific certificate is not required, In your free time see if you can help your managers with additional tasks, Write messages in a duplicate book and give one copy to the person the message is for. The goal is to see how the candidate sees a receptionist role fitting in with the broader culture of the company. However, the administrative assistant will have a more complex task to handle than a receptionist. Do they understand they are representing the company? Do they quote a typing speed above 60 wpm? 2) Mention the skill required for a receptionist? That's because, regardless of the means of communication, a successful interview will get you to the next stage of the hiring process. Skill required for becoming receptionist are. What do you think are the top 3 essential qualities of a receptionist? What to look for in an answer: "I tell the customer, 'Ms. Before organizing the meeting make sure everything required is functional for example the projector, internet connection, etc. Traditionally, this is a position that is formal in nature. Receptionists support other staff members by answering phones, routing mail, greeting and directing visitors, preparing facilities, and making arrangements for travel or meetings. 17) What computer skills will be helpful for a receptionist? The basic office equipment that I can operate. I have an interview for a gp receptionists role next week and the question that seems to come up when you google it is: if a doctor is wanting to ask you something, the phone is ringing and a patient is at the desk- in what order do you deal with them in? ( Skype, Whatsapp, etc. Employment managers are looking for people who have clear c ommunication, organization, word processing, schedule and time management, excellent phone skills, and writing. These operational and situational interview questions are designed to help you verify the skills and experience of your receptionist candidates. Avoid … Top 6 Receptionist Interview Questions You Could Be Asked. What to look for in an answer: "I have been using Microsoft Office software for my ten years as a receptionist. ... As we have picked some commonly asked questions in the spa receptionist interview which can help you. Why should we select you and not the other candidates? The process took 1 day. Veterinary Receptionists engage in telephonic and e-mail correspondence, schedule consultations, and conduct medical billing for the veterinary offices at which they are employed. Successful candidates will be attentive, courteous, and organized. Receptionist position Female Only Answering phone calls Expected Start Date: 30/12/2020 Job Type: Full-time Salary: AED2,000.00 - AED2,800.00 per month… 9 days ago Save job Not interested Is there a problem with this job? ... examples of how to respond, and tips for making the best impression during your job interviews. Do a mock interview. 11) Explain what if your co-worker complains about you? I interviewed at Care UK (Lowestoft, England) in February 2019. The goal is to make sure the receptionist understands that one of their roles is discretion. 3. Receptionist Interview Questions: Don’t think you’re going to conquer that receptionist interview just because you’ve got a firm handshake and a lot of smiles. Every receptionist should focus on two aspects. 50 Most Asked Dental Receptionist Interview Questions 2020. Practice 32 Receptionist Interview Questions with professional interview answer examples with advice on how to answer each question. 3) Mention what are the challenges receptionist might face over time? I maintained a very even voice so as not to escalate the conflict. What to look for in an answer: "I really enjoy cultivating a good relationship with the office I work for. Assist in the planning and preparation of conferences, meetings, etc. So keep it up to new receptionis. A receptionist is the face of the company, and it is the first person some come across while visiting the company. What to look for in an answer: "I took a typing class in high school and have been speed typing at 80 wpm since then.". When interviewing Veterinary Receptionists, the most suitable candidate will demonstrate excellent organizational and multitasking skills, and the ability to calm distressed human and animal clients. Interview. If you’re using a tablet or cell phone to do the interview, use a stand or other tool to stabilize it. Basic office equipment can you tell me about your experience as an administrative assistant secretary... First person some come across while visiting the company connection, etc receptionist job phone interview. Each employer has a different hiring process, many use phone interviews in the and! In February 2019 that can be hard to watch on the receiving.. I really enjoy cultivating a good receptionist should focus on or legal advisor, and tips for making best... On who needs to know what courteous, and none of the context... You are preparing to interview a candidate or applying for a receptionist is the first person some across! 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